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Terms & Conditions

Last updated: April 8, 2026

1. Acceptance of Terms

By enrolling in Pillars Academy or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Enrollment and Registration

2.1 Application Process

All applicants must complete the application form and attend a trial session. Acceptance into the academy is at the sole discretion of our coaching staff.

2.2 Age Requirements

Players must meet the age requirements for their chosen program. Age is determined as of the start of the season.

2.3 Medical Clearance

All players must provide a medical clearance certificate before participating in training or matches.

3. Fees and Payment

3.1 Program Fees

Program fees are due according to the payment schedule agreed upon at enrollment. Fees cover training sessions, coaching, kits, and facility use.

3.2 Payment Methods

We accept payment via bank transfer, credit card, or approved payment plans. All payments must be made in South African Rand (ZAR).

3.3 Late Payment

Late payments may result in suspension from training until fees are current. A late payment fee may be applied.

3.4 Refund Policy

Refunds are available within 30 days of enrollment, minus a registration fee. After 30 days, fees are non-refundable but may be transferred to another family member or held as credit for the following season.

4. Attendance and Participation

4.1 Regular Attendance

Players are expected to attend all scheduled training sessions and matches. Excessive absences may result in removal from the program.

4.2 Notification of Absence

Parents/guardians must notify the coaching staff in advance of any planned absences.

4.3 Participation Requirements

Players must arrive on time, properly equipped, and ready to participate. Failure to meet participation standards may result in disciplinary action.

5. Code of Conduct

5.1 Player Conduct

Players must:

  • Respect coaches, teammates, opponents, and officials
  • Follow academy rules and instructions
  • Display good sportsmanship at all times
  • Refrain from bullying, harassment, or discriminatory behavior
  • Avoid use of profanity or inappropriate language

5.2 Parent/Guardian Conduct

Parents/guardians must:

  • Support the coaching staff and their decisions
  • Refrain from coaching from the sidelines
  • Display positive behavior at all academy events
  • Communicate concerns through proper channels

5.3 Disciplinary Action

Violations of the code of conduct may result in warnings, suspension, or expulsion from the academy without refund.

6. Health and Safety

6.1 Medical Information

Parents/guardians must disclose all relevant medical conditions, allergies, and medications. This information will be kept confidential and used only for safety purposes.

6.2 Injury and Emergency

In case of injury or medical emergency, the academy will attempt to contact parents/guardians immediately. If unable to reach them, we are authorized to seek emergency medical treatment.

6.3 Insurance

The academy maintains liability insurance. Parents/guardians are responsible for their own medical insurance coverage.

7. Assumption of Risk

Football is a physical sport that carries inherent risks of injury. By enrolling, you acknowledge and accept these risks. The academy takes reasonable precautions to ensure safety but cannot guarantee injury-free participation.

8. Liability Waiver

To the fullest extent permitted by law, Pillars Academy, its directors, coaches, and staff are not liable for any injuries, losses, or damages arising from participation in academy activities, except in cases of gross negligence or willful misconduct.

9. Media Release

By enrolling, you grant the academy permission to use photos, videos, and testimonials featuring the player for marketing and promotional purposes, unless you specifically opt out in writing.

10. Equipment and Uniforms

10.1 Academy-Provided Equipment

Training and match kits are provided by the academy and remain academy property. Players must return all equipment upon leaving the program.

10.2 Personal Equipment

Players are responsible for providing their own boots, shin guards, and water bottles.

10.3 Lost or Damaged Equipment

Players are responsible for the care of academy equipment. Lost or damaged items must be replaced at the player's expense.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Pillars Academy and protected by copyright laws. Unauthorized use is prohibited.

12. Termination

12.1 Voluntary Withdrawal

Players may withdraw from the program at any time by providing written notice. Fees are non-refundable after the 30-day period.

12.2 Involuntary Termination

The academy reserves the right to terminate enrollment for violations of these terms, non-payment, or behavior detrimental to the academy.

13. Changes to Programs

The academy reserves the right to modify training schedules, coaching staff, or program structure as needed. We will provide reasonable notice of significant changes.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

15. Dispute Resolution

Any disputes arising from these terms will be resolved through good faith negotiation. If negotiation fails, disputes will be subject to the jurisdiction of South African courts.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new terms.

18. Contact Information

For questions about these Terms & Conditions, please contact us:

Pillars Academy
12 Boom Street, Pietermaritzburg, 3201
KwaZulu-Natal, South Africa
Email: info@pillarsacademy.co.za
Phone: 083 232 3761

19. Acknowledgment

By enrolling in Pillars Academy, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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Pillars Academy

12 Boom Street, Pietermaritzburg, 3201

KwaZulu-Natal

South Africa


Phone: 083 232 3761

Email: info@pillarsacademy.co.za

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